NCW Libraries

Niall Downey, a cardio-thoracic surgeon who retrained as a commercial airline pilot uses his expertise in healthcare and aviation to explore the critical issue of managing human error. With examples from business, politics, sport, technology, finance, education and other fields, Downey makes a powerful case that by following some clear guidelines, any organisation can greatly reduce the incidence and impact of making serious mistakes. While acknowledging...

Character is something intrinsic to us all; it forms and reveals who we are. Unbeknownst to many, character is foundational to our judgment, behavior, and leadership. As we tackle the grand challenges of our time, strength of character guides us to make better decisions, creates greater well-being, and contributes to human flourishing. For those who lead - whether in the public, private, not for profit, or education sectors - a greater understanding...

Leadership Competencies That Enable Results explores the essentials of great leadership and establishes the principles that underpin the ability to coach, lead, and achieve high levels of organizational performance. Laying the groundwork for the competencies introduced over the course of the series, this book guides you in building a leadership roadmap for yourself and others to follow on the journey to enabling great results. The SCOPE of Leadership...

Self: Setting the Example sets the foundation for the ability to lead others by developing the competencies of great self-leadership. Effective leaders possess intrinsic passion, character, courage, and confidence that others respect and want to follow. When you lead yourself well, operate productively, and think strategically, others notice and are motivated to attain the higher standards you demonstrate. The SCOPE of Leadership book series teaches...

A provocative yet inspirational appeal to change our perspective about "work," in order to disrupt the disengagement plaguing our workplaces. "Work" isn't working for most people, and one only has to look at the news or statistics on employee engagement for evidence of this claim. But why? What's changed? In The Tip Jar Culture, you'll discover the answer has less to do with what has changed, and more to do with what hasn't. Internationally celebrated...

The best organizations have struck a balance between reconciling differences and valuing them to promote genuine, cross-cultural teams. Based on years of experience as a diversity expert and attorney, author Michelle T. Johnson uses a healthy mix of humor and blunt honesty to show professionals and their employers why fostering true workplace diversity is a must for any successful business. The Diversity Code does this by answering many of the toughest...

A practical guide to community organizing that gathers the accumulated lessons, strategies, and secrets a veteran activist's forty-four years of experience. This latest work by legendary activist, musician, and author Si Kahn is a different kind of community organizing book. As with other books, including some by Kahn himself, it does describe many of the practical tactics organizers use. But it's also about community organizing as a way of thinking...