NCW Libraries

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden...

Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Reds are dominant and commanding, Yellows are social and optimistic, Greens are laid back and friendly, and Blues are analytical and precise. Understanding someone's pattern of behavior is the key to successful communication. Erikson provides practical advice for interacting with people based on their color profiles. -- adapted...

Sometimes you get only one chance. A good introduction can create connections and open doors. A bad one can make conversation fizzle and opportunities fade. What you need is a story that tells who you are?authentically, compellingly, and concisely?and can be adapted to fit any situation. Created for dynamic beings constantly redefining themselves, their work, and the world around them, Tell Me About Yourself pairs interviews and case studies with...

"100 Ways to Overcome Shyness is a powerful collection of useful information, case studies, and exercises on how to manage your shyness so you can communicate with people you don't know very well (or at all) in a wide range of personal and professional settings and circumstances. Easy-to-use conversation starters are interspersed with lists and exercises throughout the book. There are also chapters on getting out of awkward conversations graciously,...

"Want to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don't? Talking on Eggshells shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you'll never be tongue-tied or tongue-twisted again. Sam Horn's relatable, real-life stories and energizing, instantly usable insights will help you...

"The communication we have with other people is perhaps the most important and relevant action we do during our lives. Despite the importance that our conversations have on the quality of our relationships and our work achievements, we are often unprepared to effectively develop and improve upon these interactions. In El arte de comunicarnos, Oscar Anzorena poses a holistic view of human communication. With a clear, readable style and examples of...

OVER HALF A MILLION COPIES SOLD

A must-have resource for anyone who lives or works with young kids, with an introduction by Adele Faber, coauthor of How to Talk So Kids Will Listen & Listen So Kids Will Talk, the international mega-bestseller The Boston Globe dubbed "The Parenting Bible."
For nearly forty years, parents have turned to How to Talk So Kids Will Listen & Listen So Kids Will Talk for...

"Things to say, lines to write, and Scripture verses to share on any occasion (when someone is sick or grieving, on birthdays, for weddings and engagements, in thank you notes, etc.) and in any way (Facebook messages, emails, cards, receiving lines, texting, and more)"--Provided by publisher.