For those who are open to help: treatments that work --
What Is Compulsive Hoarding? --
Defining compulsive hoarding --
Why People keep hoarding --
How do you know if your loved one has the problem? --
Could it be something else? --
What is harm reduction? --
Applying harm reduction to compulsive hoarding --
Why harm reduction can help --
Setting The Stage For Harm Reduction --
Helping Them Accept Help --
Engaging your loved one in the harm reduction approach --
Introducing your loved one to the harm reduction approach --
Assessing Harm Potential --
Conducting the home assessment --
Identifying harm reduction targets --
Creating A Harm Reduction Plan --
Features of a harm reduction plan --
Putting the harm reduction team together --
Creating the harm reduction plan --
Formalizing the harm reduction contract --
Keeping The Harm Reduction Targets Clear --
Step carefully: seven steps to successful home visits --
Why do you have this here? --
LEARN: listen, empathize, affirm, redirect, and negotiate --
Skills for the long term --
Managing The Bumps In The Road --
Six common reasons for contract failures --
Working through contract failures --
Avoiding contract burnout --
Using appropriate pressure --
Making the best of a public situation --
All In The Family And Other Complications --
When people who hoard live together --
When people who hoard live in assisted-care facilities --
When the person who hoards is an older adult --
How frailty influences harm reduction --
When The Landlord Knocks, And Other Terrors --
There are no "bad guys," only potential team members --
Adult and child protective services --
Health and safety codes --
Guardianship or conservatorship --
Clear-out interventions --
Professionals who can help --
Tips for managing paper, mail, and e-mail --
Where to donate or recycle --